Lunchtime links

Happy Monday:

• The XPOTUS uses the same pattern of lies every time he gets caught committing a crime. Jennifer Rubin says this was his dumbest crime yet.
• Usability experts at the Nielsen/Norman Group lay out everything you hate about phone trees, and how companies could fix them.
• My generation should be your boss now, but of course, we aren't.
• Within 30 years, Chicago could experience 52°C heat indexes.

I would now like to take a nap, but alas...